Refund Policy
Thank you for your purchase, we’re grateful you chose Gold Collar and hope you’re enjoying your newest addition.
ALL SALES FINAL
Due to the nature of our products, all sales are final. We are unable to offer refunds, returns, or exchanges at this time.
Gold Collar reserves the right to refuse any unauthorized returns, reshipments, or refund requests.
DAMAGED ITEMS
If your order arrives damaged, please contact us within 48 hours of delivery at [insert email]. Be sure to include your order number and a clear photo of the damaged item(s) so we can assist you promptly.
In the event of an approved return, all returned items must be in new and unused condition, with all original tags, packaging and labels attached. For defective or damaged products, please contact us at the contact details below to arrange a STORE CREDIT. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Please Note
● A 2%
● Sale items are FINAL SALE and cannot be returned or exchanged.
QUESTIONS
If you have any questions concerning our return policy, please complete the contact form below. Your feedback is greatly appreciated.