Shipping

ABOUT SHIPPING WITH SHOP GOLD COLLAR

At Gold Collar, every order is handled with care and attention to detail. Below you'll find key information about our shipping process, handling times, and delivery expectations.

PROCESSING & HANDLING

Please allow 2–3 business days for order processing before shipment. Orders are fulfilled Monday through Friday, excluding holidays.

Note: During product launches, restocks, or promotional periods, processing time may extend slightly due to order volume.

DELIVERY TIMEFRAMES

Once shipped, domestic orders typically arrive within 3–7 business days depending on the shipping method selected at checkout and your location.

Tracking information will be provided once your order has been fulfilled.

SHIPPING METHODS & RATES

Shipping rates are calculated at checkout based on carrier, destination, and order weight. We currently ship within the U.S. via trusted carriers such as USPS, UPS, and FedEx.

ADDRESS ACCURACY

Please ensure all shipping details are entered correctly at checkout. Gold Collar is not responsible for delayed, misdelivered, or returned shipments due to incorrect or incomplete addresses.

LOST OR STOLEN PACKAGES

Once your order has been marked as delivered by the carrier, it is considered the customer’s responsibility. We recommend reaching out directly to the carrier in the event of a lost or stolen package.